About Us
Your Local Garage Door Experts
Family-owned business delivering dedicated results since 2014. Locally owned & operated in Thompson for 19+ years.
Our Story
Thompson Garage Doors began with a simple mission: provide honest, reliable garage door service to our neighbors in Northeast Ohio. Founded in 2009, we've grown from a small family operation to one of the most trusted names in the industry.
What sets us apart? We're not a faceless corporation. We're your neighbors. The same technician who fixes your door might coach your kid's little league team. When we say we treat every customer like family, we mean it.
Today, with 4852+ satisfied customers and counting, we continue to uphold the values that built our reputation: quality work, fair prices, and genuine care for every homeowner we serve. We offer everything from garage door installation to expert repair services and 24/7 emergency response.
39+
Years Experience
Our Core Values
These principles guide everything we do, from the first phone call to the final walk-through.
Family First
We treat every customer like family. Your home deserves the same care we'd give our own.
Integrity
Honest pricing, transparent communication, and quality work—every single time.
Excellence
Factory-trained technicians who take pride in delivering exceptional results.
Local Commitment
Locally owned and operated. We live and work in the communities we serve.
Our Journey
Milestones that shaped Thompson Garage Doors into what it is today.
Founded
Thompson Garage Doors established as a family business
Expansion
Expanded service area to cover all of Geauga County
1000 Customers
Celebrated our 1000th satisfied customer
IDEA Certified
Achieved International Door Association membership
BBB A+ Rating
Earned Better Business Bureau A+ accreditation
4800+ Customers
Continuing to serve Northeast Ohio families
Credentials You Can Trust
BBB A+ Rating
Better Business Bureau accredited
IDEA Member
International Door Association
Factory Trained
Certified technicians
Meet Our Team
Our technicians are the heart of Thompson Garage Doors. Every team member is factory-trained, background-checked, and committed to delivering exceptional service across all of our service areas in Northeast Ohio.
- Factory certified on all major brands
- Background checked and drug tested
- Ongoing professional development
- Local residents who know your community